PROGRAM

INTERNATIONAL ROUND TABLE

The consumers of wellness in the near future:
prospective and strategies of acquisition and retention

Moderator: Gerardo Ruberto
Speakers:  Sue Anstiss (UK), Casey Conrad (USA), Harm Tegelaars (UK),
Cem Üner (Turchy).

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How do you satisfy a mature consumer, culturally prepared, in continual evolution and always more demanding?

Are knowing needs and desires, developing methods to fulfill expectation determinant both in the process of acquisition and retention?

Speakers, according to their experience and competence, and based on cultural models of origin, will confront topics to generate strategies and innovations to the actual system of service distribution.

The session moderated by opinion leaders that have made history in Italy, is a moment to be able to speak with managers, consultants and entrepreneurs of international fame known in the market.

 

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program